We stand behind our products with free lifetime technical support

Our knowledgeable and approachable customer and technical support team is ready to provide top-notch customer service on everything from operating your hydroacoustic gear for the very first time, to in-depth hardware and software troubleshooting, support, and guidance. No matter where you are in the world, just call or send us an e-mail for reliable customer service. Our systems improve through the feedback we receive from our users.

Calibration & Repair

Watch a video demonstration and get assistance with calibration or other issues to ensure your echo sounder is working perfectly.

Training & Consulting

We are committed to helping you succeed with the knowledge and guidance you need.

Software Updates & Resources

Customers can log in to our secure software & documentation download area.


Call us at: (206) 782-2211

Or fill out the form below:

  • Hardware Support Question

  • Software Support Question

  • Your hardware fingerprint is an 8-digit code and can be found by clicking on the Enter Key button in the window which appears when you start your software application.